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Lotte Hotel Hanoi

5-stars

Lieu Giai, Hanoi, Vietnam

Ba Dinh, No. 54, Lieu Giai St. Cong Vi Ward.arrow_icon
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4.7

Reviews 1,001

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Lotte Hotel Hanoi - Primary image

Lotte Hotel Hanoi - Reception

Lotte Hotel Hanoi - Reception

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Lotte Hotel Hanoi is a 5-star luxury hotel located in Ba Dinh district, adjacent to Lotte Center Hanoi and just a 2-minute drive from West Lake. The hotel features a full-service spa, indoor and outdoor pools, and a health club, making it ideal for both business travelers and families. With 4 restaurants, 2 bars, and 1,289 sqm of conference facilities, it offers comprehensive amenities along with airport shuttle service and free parking.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-24-33331000

Fax number : 84-24-33331022

Facility and service
  • Dry cleaning/laundry service
  • Banquet hall
  • Conference space size (meters) - 1289
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of hot tubs - 1
  • Designated smoking areas
  • Health club
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Airport transportation (surcharge)
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 4
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Sauna
  • Children's pool
  • Laundry facilities
  • Free self parking
  • Elevator
  • Conference space
  • Fitness facilities
  • Basketball on site
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 13870
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • No rollaway/extra beds available
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
    Restaurants
    Grab a bite at Grill 63, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
    Business facilities
    Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has facilities measuring 13870 square feet (1289 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
    Room
    Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Lotte Center Hanoi - 0.1 km / 0.1 mi
    Embassy of the Republic of Korea - 0.1 km / 0.1 mi
    Vincom Center Metropolis - 0.2 km / 0.1 mi
    Australian Embassy - 0.2 km / 0.2 mi
    Embassy of Japan - 0.3 km / 0.2 mi
    Thu Le Park - 0.4 km / 0.2 mi
    Van Phuc Diplomatic Corps - 0.6 km / 0.4 mi
    Embassy of Brunei Darussalam - 0.8 km / 0.5 mi
    Embassy of the Republic of the Union of Myanmar - 0.9 km / 0.5 mi
    West Lake - 1.6 km / 1 mi
    Lang Pagoda - 1.6 km / 1 mi
    US Embassy - 1.7 km / 1.1 mi
    Vietnam Museum of Ethnology - 1.8 km / 1.1 mi
    Museum of Ethnology - 2.1 km / 1.3 mi
    Hanoi Stadium - 2.3 km / 1.4 mi

    The preferred airport for Lotte Hotel Hanoi is Noi Bai Intl. Airport (HAN) - 24.6 km / 15.3 mi