Elegant Suites Westlake

5-star

Tay Ho, Hanoi, Vietnam

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4.6

Reviews 739

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

This 5-star luxury aparthotel is located in Hanoi's Tay Ho District, within a 10-minute walk of West Lake. It features a full-service spa, kids club, and children's pool, making it ideal for families and long-stay guests. Business travelers can utilize the business center and meeting facilities, with airport shuttle service available.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 84-24-37100088

Fax number : 84-24-37100088

Facility and service
  • Dry cleaning/laundry service
  • Train station pickup (surcharge)
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Long-term parking (surcharge)
  • Number of meeting rooms - 1
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 2
  • Designated smoking areas
  • Garden
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Free area shuttle
  • Airport transportation (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Mosquito nets
  • Playground on site
  • Number of restaurants - 1
  • Library
  • Spa services on site
  • Safe-deposit box at front desk
  • Children's pool
  • Laundry facilities
  • Free self parking
  • Elevator
  • Conference space
  • Hair salon
  • Concierge services
  • Pets not allowed
  • Professional property host/manager
  • Property uses a professional cleaning service
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 14:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Special note

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride on the complimentary shuttle, which operates within 5 km.
    Restaurants
    Satisfy your appetite for lunch or dinner at the aparthotel's restaurant, Camellia, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
    Business facilities
    Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
    Room
    Make yourself at home in one of the 135 guestrooms featuring minibars and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    West Lake - 0.5 km / 0.3 mi
    Syrena Shopping Center - 0.6 km / 0.4 mi
    Ho Tay Water Park - 2 km / 1.2 mi
    Trinh Cong Son Walking Street - 2.3 km / 1.4 mi
    Lotte Mall Tay Ho - 2.9 km / 1.8 mi
    Tran Quoc Pagoda - 3 km / 1.9 mi
    Quan Thanh Temple - 3.5 km / 2.2 mi
    Cua Bac Church - 4 km / 2.5 mi
    Hang Dau Water Tower - 4.1 km / 2.5 mi
    Hanoi Botanical Garden - 4.2 km / 2.6 mi
    Ba Dinh Square - 4.3 km / 2.7 mi
    Dong Xuan Market - 4.4 km / 2.7 mi
    Presidential Palace - 4.4 km / 2.7 mi
    Ho Chi Minh Mausoleum - 4.4 km / 2.7 mi
    Hang Ma Street - 4.5 km / 2.8 mi

    The preferred airport for Elegant Suites Westlake is Noi Bai Intl. Airport (HAN) - 21.1 km / 13.1 mi