Hanwha Resorts Yongin Besancon

📢 Information on precautions when making a reservation

• The name of the person making the reservation and the name of the guest entered when confirming the reservation cannot be changed. (not transferable)

• Check-in is not possible if the guest is different from the person who made the reservation. (Present your ID at check-in and proceed with the verification process)

• Check-in and use of the hotel may be denied if there is a mismatch between the bookers, and the hotel and Tripbitos are not responsible for any disadvantages caused by this.

• When changing a guest's name, proof such as a family relationship certificate that can confirm the identity of the guest is required.

• All rooms can only be reserved for 1 room, and a separate reservation is required for reservations of 2 rooms or more (even when booking a 2-night package, 2 reservations per night are required)

[🍉 My Family Summer Playground 🍉 Package Usage Guide]

Information on 2 tickets to Tickak Island

• Opening hours: [Monday-Friday] 11:00 - 19:00 [Saturday-Sunday] 10:00 - 19:30

• 1 program or 1 hour use of the playground per ticket

• Program Type: Urban Farmer/Drawing Class/Five Senses Class/Studio

• Advance reservation for Tickkak Island: Advance reservation is required on the official website of Tickkak Island after booking this package

  (1. Receive a tributary ticket to Front Tickkak Island 2. (Cancellation of the online prepayment amount when using Tickak Island)

• Contact: 031.525.0150

• important information
  1) Eligibility: 36 months or more (may vary depending on the program)
  2) If the usage time exceeds 1 hour, an additional fee of 2,500 won will be charged per 10 minutes.
  3) The parental fee of 5,000 won is not included in the package. (When parents enter, an additional fee must be paid on-site)
  4) The Tickkak Island Program operates on an advance reservation basis., Depending on the reservation status, it may not be possible to make a reservation at the desired time.
  5) Refunds are not possible even if you cannot make a reservation for the desired time zone to use Tkkak Island., You can use it during the available time period or within the validity period of your pass.
  - OldSex products are being stayed 1Sessions are provided, Available during your stay.
  - Packaged products can be used separately and partially refunded, Refunds are not possible if unused.
  - Please check the details of the package components on the website before use.

• Use the voucher during the period of stay (cannot be extended)

[Dining: Arte]

• Location: 1st floor

• OPEN [Sat—Mon] 08:00 ｜ [Tue-Fri] 09:00

• CLOSE [Sunday-Thursday] 20:00 ｜ [Fri-Sat] 21:00

• Break Time 15:00 - 16:00/Order deadline 1 hour before closing

• Recommended menu: zukkumi peño oil pasta, Mont Blanc truffle pasta, authentic American brunch

• The above details are subject to change depending on the operation status of the facility. Please check the details of use on the 'Hanwha Resorts' website before visiting

[Tickak Island User Guide]

1. Search Naver for 'Tickkak Island Hanwha Yongin Store' and go to the official website or click the link below

https://pc-parent.tictoccroc.com/?url=%2Fisland%2F6%2F

2. Click on Tickkak Island Yongin Center

3. Click to book this month's program → Registration/login required → Select date and time

3. Proceed with payment after child registration/selection (25,000 won) → Book and pay in advance

4. Arrive at the resort and receive a tributary ticket upon check-in

5. If you enter Tickkak Island according to the date and time of use and submit your ticket, the amount you paid will be refunded.

[Information on additional costs other than the standard room occupancy]

• If the standard number of people is exceeded, an additional personnel fee will be charged (on-site payment)

• Unable to move in due to maximum occupancy

• If you have any questions about additional guests, please contact the property by phone

• Additional person fee: 10,000 won per person (6 years and over)/Free for preschoolers under 6

• Additional bedding fee: 20,000 won each (Set: duvet + futon + pillow)

[Information on the use of additional facilities]

• Information on the use of additional facilities (swimming pools, etc.) can be accurately checked on the Hanwha Resort's official website, and it is not possible to cancel or refund room products caused by not checking information such as usage conditions and instructions.