Hanoi Lotus Boutique Hotel

4-star

Xom Pho, Hanoi, Vietnam

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4.7

Reviews 466

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A boutique hotel located in the heart of Hanoi's Old Quarter, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral. Suitable for both family travelers and business guests, offering complimentary buffet breakfast and 24-hour front desk service. The property operates with eco-friendly practices and provides airport and train station shuttle services for a surcharge.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 84-024-32575999

Fax number : 84-024-32669219

Facility and service
  • Dry cleaning/laundry service
  • Organic food
  • Books
  • Train station pickup (surcharge)
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Hosted evening meal (reserve)
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Reception hall
  • Free reception
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Train station drop-off (surcharge)
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Free buffet breakfast
  • Registration desk height (centimeters) - 230
  • Elevator door width (inches) - 59
  • Airport transportation (surcharge)
  • Hosted evening meal
  • Registration desk height (inches) - 91
  • At least 80% of all lighting comes from LEDs
  • Accessible airport shuttle
  • Elevator door width (centimeters) - 150
  • No accessible shuttle
  • Water-efficient showers only
  • Luggage storage
  • Accessible train station shuttle
  • Free breakfast
  • 24-hour front desk
  • Number of restaurants - 1
  • Daily
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Elevator
  • Valet parking (surcharge)
  • Locally-sourced food on site (80% or more)
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Contactless check-out is available
  • Private host property
  • Essential workers only - NO
  • Car required
  • VIP Access
Review
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Property policies
Check-in policy

Check-in: 14:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property's breakfast is served at a nearby hotel, located 130 meters away.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extra charges
  • Airport shuttle fee: USD 18.00 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
    Restaurants
    Stop by the hotel's restaurant, AUCO Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
    Business facilities
    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
    Room
    Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Hang Da Market - 0.1 km / 0.1 mi
    Vietnam National Tuong Theatre - 0.3 km / 0.2 mi
    Food Street Tong Duy Tan - 0.4 km / 0.2 mi
    Hoa Lo Prison Museum - 0.5 km / 0.3 mi
    Train Street - 0.5 km / 0.3 mi
    Hang Gai Street - 0.5 km / 0.3 mi
    Embassy of Cuba - 0.6 km / 0.4 mi
    St. Joseph's Cathedral of Hanoi - 0.6 km / 0.4 mi
    Dong Kinh Nghia Thuc Square - 0.7 km / 0.4 mi
    Hoan Kiem Lake Weekend Walking Street - 0.7 km / 0.5 mi
    Center International Trade Fair Hanoi I.C.E - 0.8 km / 0.5 mi
    Hoan Kiem Lake - 0.8 km / 0.5 mi
    Hanoi Old Town Night Market - 0.8 km / 0.5 mi
    Ha Noi Gallery - 0.8 km / 0.5 mi
    The Old Quarter Gallery - 0.8 km / 0.5 mi

    The preferred airport for Hanoi Lotus Boutique Hotel is Noi Bai Intl. Airport (HAN) - 25.6 km / 15.9 mi