Reviews 164
Hotel Summary
This AI-generated hotel summary may differ from actual information.
Property information
| Check-in / Check-out | Check-in : 14:00 ~ 19:00 Check-out : ~ 11:00 | Contact number | Contact number : 81-143-842521 Fax number : 81-143-842240 |
|---|---|---|---|
| Facility and service |
| ||
Check-in / Check-out
- Check-in
- 14:00 ~
- Check-in deadline 19:00
- Check-out
- ~ 11:00
Contact number
- Mobile number: 81-143-842521
- Fax number: 81-143-842240
Facility and service
- Off-street parking
- Wheelchair accessible – no
- Vending machine
- Hot springs on site
- Luggage storage
- Horse riding nearby
Property policies
| Check-in policy | Check-in: 14:00 ~ 19:00 Notice
Special noteThe front desk is open daily from 6:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. | Check-out policy | Check-out : ~ 11:00 |
|---|---|---|---|
| Mandatory surcharge | You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property. | ||
| Optional extra charges |
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. | ||
| Basic usage policy | |||
Check-in policy
Check-in: 14:00 ~ 19:00
Notice
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note
Check-out policy
Check-out : ~ 11:00
Mandatory surcharge
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extra charges
- Fee for full breakfast: approximately JPY 2000 for adults and JPY 1400 for children
- Late check-out fee: JPY 1080
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Basic usage policy
Key information
| Amenities | Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this ryokan include complimentary wireless internet access, concierge services, and a vending machine. |
|---|---|
| Restaurants | Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The ryokan also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Full breakfasts are available daily from 7 AM to 8:30 AM for a fee. |
| Business facilities | Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. |
| Room | Make yourself at home in one of the 21 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. |
| Renovations | The property will be renovating from August 24 2026 to December 19 2026 (completion date subject to change). The following areas are affected:
|
| What's nearby | Distances are displayed to the nearest 0.1 mile and kilometer. Jigokudani - 1.2 km / 0.7 mi The preferred airport for Kashoutei Hanaya is New Chitose Intl. Airport (CTS) - 73.6 km / 45.7 mi |
Amenities
Restaurants
Business facilities
Room
Renovations
- Exterior
What's nearby
Jigokudani - 1.2 km / 0.7 mi
River Oyunuma Natural Footbath - 1.9 km / 1.2 mi
Date Jidaimura - 4 km / 2.5 mi
Kojohama Onsen - 4.7 km / 2.9 mi
Shikotsu-Toya National Park - 6 km / 3.7 mi
Noboribetsu Grand Hotel - 6.1 km / 3.8 mi
Noboribetsu Marine Park Nixe - 6.7 km / 4.2 mi
Lake Kuttara - 7.1 km / 4.4 mi
Orofure Pass - 14.7 km / 9.1 mi
Itanki Beach - 25.8 km / 16 mi
Upopoy National Ainu Museum and Park - 27.7 km / 17.2 mi
Shiraoi Tourist Information Center - 27.8 km / 17.3 mi
Lake Poroto - 28.6 km / 17.8 mi
Cape Chikyu - 32.8 km / 20.4 mi
Otaki Niagara Falls - 44.2 km / 27.5 mi
The preferred airport for Kashoutei Hanaya is New Chitose Intl. Airport (CTS) - 73.6 km / 45.7 mi