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Novotel Suites Hanoi

4-star

Mai Dich, Hanoi, Vietnam

Cau Giay, 5 Duy Tan Streetarrow_icon
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4.5

Reviews 309

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Novotel Suites Hanoi - Primary image

Novotel Suites Hanoi - Lobby sitting area

Novotel Suites Hanoi - Room

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Novotel Suites Hanoi is a 4-star hotel located in Cau Giay district, within a 5-minute drive of Indochina Plaza Ha Noi and the Embassy of Japan. The property features family-friendly amenities including a kids club, playground, and outdoor pool, as well as 3 meeting rooms and a business center suitable for both family travelers and business guests. All 151 rooms are equipped with kitchenettes for extended stays, and the hotel offers airport shuttle service and free parking.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 14:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-24-35766666

Facility and service
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Free RV, bus, truck parking
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • Outdoor furniture
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 3
  • No single-use plastic stirrers
  • Conference space size (meters) - 180
  • Reusable cups only
  • Reusable tableware only
  • Free wired internet
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 3
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Rooftop terrace
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • No accessible airport shuttle
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Water dispenser
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Change of towels (on request)
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Water-efficient toilets only
  • Children's toys
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Housekeeping on request
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Free self parking
  • Conference space
  • Terrace
  • Computer station
  • Conference space size (feet) - 1938
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Green Key (Foundation for Environmental Education)
  • Parking height restrictions apply
  • Contactless check-in is available
Review
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Property policies
Check-in policy

Check-in: 14:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1610000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
    Restaurants
    Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
    Business facilities
    Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
    Room
    Make yourself at home in one of the 151 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Cau Giay Park - 0.5 km / 0.3 mi
    Indochina Plaza Ha Noi - 0.9 km / 0.6 mi
    Vietnam National University - 1.1 km / 0.7 mi
    Vietnam University of Commerce - 1.8 km / 1.1 mi
    State Auditor - 2 km / 1.2 mi
    Keangnam Landmark Tower 72 - 2.1 km / 1.3 mi
    Museum of Ethnology - 2.1 km / 1.3 mi
    Thu Le Park - 2.3 km / 1.4 mi
    The Garden Shopping Center - 2.5 km / 1.6 mi
    Hanoi Museum - 2.9 km / 1.8 mi
    Hanoi Indoor Games Gymnasium - 2.9 km / 1.8 mi
    National Exhibition Construction Center - 3 km / 1.9 mi
    My Dinh National Stadium - 3.2 km / 2 mi
    Vincom Tran Duy Hung - 3.3 km / 2 mi
    Vietnam National Convention Center - 3.3 km / 2 mi

    The preferred airport for Novotel Suites Hanoi is Noi Bai Intl. Airport (HAN) - 26 km / 16.2 mi

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