Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

3-star

Chitose Shi, Hokkaido, Japan

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4.4

Reviews 283

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A traditional ryokan near Shikotsuko Onsen offering natural hot springs and kaiseki cuisine. Located close to Lake Shikotsu and Shikotsu-Toya National Park, it is ideal for nature-focused relaxation trips. Family-friendly amenities including kids meals and family rooms are available. The property is approximately 41km from New Chitose Airport with pickup service from Shikotsukohan Bus Terminal.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 19:30

Check-out : ~ 10:00

Contact number

Contact number : 81-123-252341

Fax number : 81-123-252715

Facility and service
  • Shopping on site
  • At least 80% of all lighting comes from LEDs
  • Banquet hall
  • Fishing nearby
  • Wheelchair accessible – no
  • Hot springs on site
  • Kaiseki meal
  • Meeting rooms
  • 24-hour front desk
  • Karaoke
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of restaurants - 1
  • Designated smoking areas
  • Arcade/game room
  • Safe-deposit box at front desk
  • Garden
  • Snack bar/deli
  • Elevator
  • Terrace
  • Concierge services
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Professional property host/manager
  • No cribs (infant beds) available
  • Unicode Support false
  • No rollaway/extra beds available
  • Sakura Quality
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Property policies
Check-in policy

Check-in: 15:00 ~ 19:30

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers pickup service from Shikotsukohan Bus Terminal only.

Check-out policy

Check-out : ~ 10:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately JPY 2420 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Be sure to enjoy recreational amenities including hot springs and karaoke. Additional features at this ryokan include complimentary wireless internet access, concierge services, and an arcade/game room.
    Restaurants
    Satisfy your appetite for lunch at Komakusa, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
    Room
    Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and LCD televisions. Bathrooms have bidets and slippers. Conveniences include safes and a turndown service, and housekeeping is provided once per stay.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Lake Shikotsu - 0.1 km / 0.1 mi
    Shikotsuko Onsen - 0.1 km / 0.1 mi
    Shikotsu-Toya National Park - 7.8 km / 4.8 mi
    Okotanbeko Lake - 9.9 km / 6.2 mi
    Shikotsu Visitor Center - 11.4 km / 7.1 mi
    Mount Tarumae - 22.5 km / 14 mi
    Kokenodomon - 27.5 km / 17.1 mi
    Sapporo Art Park - 28.4 km / 17.7 mi
    Takino Suzuran Hillside Park - 29.4 km / 18.2 mi
    Sapporo Art Museum - 29.5 km / 18.3 mi
    Fu's Snow Area - 39.5 km / 24.6 mi
    Daiwa House Premist Dome - 41.7 km / 25.9 mi
    Odori Park - 42.4 km / 26.4 mi
    Former Hokkaido Government Office Building - 43.2 km / 26.9 mi
    Sapporo Clock Tower - 43.4 km / 26.9 mi

    The nearest airports are:
    New Chitose Intl. Airport (CTS) - 41.4 km / 25.7 mi
    Sapporo Okadama Airport (OKD) - 72.3 km / 44.9 mi