Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
- 5-stars
Cancun, Quintana Roo, Mexico
Reviews 1,000
Hotel Summary
This AI-generated hotel summary may differ from actual information.
Property information
| Check-in / Check-out | Check-in : 15:00 ~ 00:00 Check-out : ~ 12:00 | Contact number | Contact number : 52-998-8487000 Fax number : 52-998-8487099 |
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| Facility and service |
| ||
Check-in / Check-out
- Check-in
- 15:00 ~
- Check-in deadline 00:00
- Check-out
- ~ 12:00
Contact number
- Mobile number: 52-998-8487000
- Fax number: 52-998-8487099
Facility and service
- Beach volleyball on site
- Dry cleaning/laundry service
- Gift shops or newsstand
- Bulk dispenser for toiletries
- Newspapers in lobby (surcharge)
- Pool umbrellas
Property policies
| Check-in policy | Check-in: 15:00 ~ 00:00 Notice
Special noteIt is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared. | Check-out policy | Check-out : ~ 12:00 |
|---|---|---|---|
| Mandatory surcharge | You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property. | ||
| Basic usage policy | |||
Check-in policy
Check-in: 15:00 ~ 00:00
Notice
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note
Check-out policy
Check-out : ~ 12:00
Mandatory surcharge
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
Basic usage policy
Key information
| Amenities | Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. |
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| Restaurants | Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. |
| Business facilities | Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite. |
| Room | Make yourself at home in one of the 160 air-conditioned rooms featuring outdoor private hot tubs and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. |
| What's nearby | Distances are displayed to the nearest 0.1 mile and kilometer. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi The nearest airports are: |
Amenities
Restaurants
Business facilities
Room
What's nearby
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.2 km / 0.1 mi
Cancun Convention Center - 0.6 km / 0.4 mi
UltraMar Ferry Terminal - 0.6 km / 0.4 mi
Forum By The Sea Mall - 0.7 km / 0.4 mi
Forum Beach - 0.7 km / 0.4 mi
Plaza Caracol Mall - 0.7 km / 0.5 mi
Caracol Beach - 0.7 km / 0.5 mi
Nichupté Lagoon - 0.8 km / 0.5 mi
Chac Mool Beach - 1.3 km / 0.8 mi
Playa Ancha - 1.5 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Tortuga Beach - 3.3 km / 2.1 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
El Sol de Cancun - 3.8 km / 2.4 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Tulum Intl. Airport (TQO) - 177.2 km / 110.1 mi