Hakone Kowakien TEN-YU

4.5-stars

Ashigarashimo Gun, Kanagawa Ken, Japan

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4.8

Reviews 1,951

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Kind Staff
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Lux Stay
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Very Clean
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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Hakone Kowakien TEN-YU is a 4.5-star luxury ryokan located steps from Hakone Kowakien Yunessun and Okada Museum of Art. All 150 guestrooms feature private hot tubs, and the property offers on-site hot springs and spa services, making it ideal for families and relaxation seekers. The ryokan provides excellent access to attractions like Hakone Open Air Museum and Ōwakudani, with 24-hour front desk and multilingual staff.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 22:00

Check-out : ~ 11:00

Contact number

Contact number : 81-460-825111

Fax number : 81-460-825113

Facility and service
  • Gift shops or newsstand
  • Children's toys
  • Vending machine
  • Children's games
  • Hot springs on site
  • Luggage storage
  • Sign language-capable staff
  • Multilingual staff
  • 24-hour front desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Spa services on site
  • Smoke-free property
  • Garden
  • Sauna
  • Free newspapers in lobby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Free self parking
  • Elevator
  • Terrace
  • Concierge services
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • Unicode Support false
  • No rollaway/extra beds available
  • Cashless transactions are available
Review
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Property policies
Check-in policy

Check-in: 15:00 ~ 22:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
Special note

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Check-out policy

Check-out : ~ 11:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.
Optional extra charges
  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.
    Business facilities
    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
    Room
    Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Okada Museum of Art - 0.3 km / 0.2 mi
    Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
    Chisuji Falls - 0.8 km / 0.5 mi
    Hakone Open Air Museum - 1.4 km / 0.9 mi
    Hakone Gora Park - 2 km / 1.3 mi
    Hakuundo Chaen - 2.1 km / 1.3 mi
    Hakone Museum of Art - 2.3 km / 1.4 mi
    Sengokuhara Onsen - 2.4 km / 1.5 mi
    Ōwakudani - 2.8 km / 1.8 mi
    Miyagino Hayakawa Breakwater Cherry Blossoms - 2.9 km / 1.8 mi
    Pola Museum of Art - 4.1 km / 2.5 mi
    Buddhist Stoneworks at Motohakone - 5.3 km / 3.3 mi
    Hakone Yunohana Golf Course - 5.7 km / 3.5 mi
    Sengokuhara Susuki Prairie - 5.8 km / 3.6 mi
    Hakone Ropeway - 6.1 km / 3.8 mi

    The nearest airports are:
    Haneda Airport (HND) - 99.6 km / 61.9 mi
    Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi