JW Marriott Phu Quoc Emerald Bay Resort & Spa

5-star

Phu Quoc, Kien Giang, Vietnam

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4.8

Reviews 358

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

JW Marriott Phu Quoc Emerald Bay Resort & Spa is a 5-star private beach resort located within walking distance of Khem Beach. The resort features a full-service spa, 3 outdoor pools, and a complimentary kids club, making it ideal for both families and couples. With complimentary buffet breakfast, 4 restaurants, and 688 sqm of conference facilities, it also accommodates business events.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-297-3779999

Fax number : 84-297-3779998

Facility and service
  • Gift shops or newsstand
  • Shopping on site
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Outdoor furniture
  • Outdoor entertainment area
  • Pool umbrellas
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Conference space size (meters) - 688
  • Bicycle on site
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of beach bars - 1
  • Number of outdoor pools - 3
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Free buffet breakfast
  • Comprehensive food waste policy
  • On private beach
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Number of accessible parking spaces - 2
  • Wheelchair-accessible meeting spaces/business center
  • Daily
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Rooftop garden
  • Books
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Beach towels
  • 24-hour fitness facilities
  • Free bicycles on site
  • Registration desk height (centimeters) - 119
  • Elevator door width (inches) - 36
  • Registration desk height (inches) - 47
  • Couples/private dining
  • Elevator door width (centimeters) - 91
  • Water-efficient showers only
  • Luggage storage
  • Billiards or pool table
  • Business center
  • 24-hour front desk
  • Number of restaurants - 4
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Conference space
  • Terrace
  • Beach sun loungers
  • Pool sun loungers
  • Conference space size (feet) - 7406
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • Contactless check-out is available
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Google Pay, Apple Pay, and Naver Pay
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.
Special note

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Enjoy French cuisine at Pink Pearl, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
    Business facilities
    Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Phu Quoc? This resort has 7406 square feet (688 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
    Room
    Stay in one of 244 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Khem Beach - 0.7 km / 0.4 mi
    Phu Quoc Prison - 2.4 km / 1.5 mi
    Festive Bazaar Sunset Town - 3.3 km / 2.1 mi
    An Thoi Market - 3.8 km / 2.3 mi
    Sunset Town Beach - 4.2 km / 2.6 mi
    Kiss Bridge - 4.3 km / 2.7 mi
    Bai Xep - 4.4 km / 2.7 mi
    An Thoi Cable Car Station - 4.4 km / 2.8 mi
    Kiss of the Sea Show - 4.5 km / 2.8 mi
    Vinh Dam Port - 6.1 km / 3.8 mi
    Sao Beach - 6.3 km / 3.9 mi
    Trao beach - 10 km / 6.2 mi
    Dam Beach - 10.7 km / 6.7 mi
    Ho Quoc Pagoda - 11.7 km / 7.3 mi
    Waterfront Beach Square - 13 km / 8.1 mi

    The preferred airport for JW Marriott Phu Quoc Emerald Bay Resort & Spa is Phu Quoc (PQC-Phu Quoc Intl.) - 17.4 km / 10.8 mi