The Retreat Palm Dubai MGallery by Sofitel

5-stars

Dubai, Dubai, United Arab Emirates

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4.3

Reviews 622

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A 5-star luxury beach hotel located on Palm Jumeirah, Dubai, within a 10-minute drive of Aquaventure and Lost Chambers Aquarium. Features a full-service spa, outdoor pool, and hot tub, with eco-friendly operations and locally-sourced ingredients. Ideal for couples, families, and business travelers alike.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 971-45247777

Fax number : 971-43944785

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Bulk dispenser for toiletries
  • Proposal/romance packages available
  • Newspapers in lobby (surcharge)
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Swimming nearby
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Limo or town car service available
  • Free WiFi
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • Rooftop terrace
  • Comprehensive food waste policy
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Children's club (surcharge)
  • Snorkeling on site
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Beach umbrellas
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Health club
  • Change of towels (on request)
  • Picnic area
  • Garden
  • Full-service spa
  • Beach towels
  • Supervised childcare/activities (surcharge)
  • Yoga classes/instruction on site
  • Art gallery on site
  • Couples/private dining
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Outdoor padel courts - 1
  • Billiards or pool table
  • Business center
  • Padel court on site
  • 24-hour front desk
  • Archery on site
  • Lifeguard on site
  • Number of restaurants - 2
  • Library
  • Housekeeping on request
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Free valet parking
  • Terrace
  • Beach sun loungers
  • Motor boating on site
  • Hair salon
  • Pool sun loungers
  • 24-hour business center
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • By ocean
  • Green Globe
  • Contactless check-in is available
  • Essential workers only - NO
  • No alcohol served onsite
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
    Restaurants
    Enjoy local and international cuisine at Vibe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
    Room
    Make yourself at home in one of the 255 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Aquaventure - 3.1 km / 1.9 mi
    Lost Chambers Aquarium - 3.4 km / 2.1 mi
    Atlantis, The Palm - 3.6 km / 2.3 mi
    The Pointe - 7.6 km / 4.7 mi
    Palm West Beach - 8.8 km / 5.4 mi
    Palm Jumeirah Mall - 9.7 km / 6 mi
    The View at The Palm - 9.9 km / 6.2 mi
    Dubai College - 12.1 km / 7.5 mi
    Dubai Marina Mall - 14.5 km / 9 mi
    Al Sufouh Beach - 14.8 km / 9.2 mi
    The Walk - 14.8 km / 9.2 mi
    Skydive Dubai - 14.8 km / 9.2 mi
    Jebel Ali Race Course - 14.9 km / 9.2 mi
    Marina Beach - 14.9 km / 9.3 mi
    Mohammad Bin Ahmed Al Mulla Mosque - 14.9 km / 9.3 mi

    The nearest airports are:
    Dubai Intl. Airport (DXB) - 39.9 km / 24.8 mi
    Al Maktoum Intl. Airport (DWC) - 50.5 km / 31.4 mi
    Sharjah (SHJ-Sharjah Intl.) - 67.3 km / 41.8 mi

    The preferred airport for The Retreat Palm Dubai MGallery by Sofitel is Dubai Intl. Airport (DXB).