Novotel Suites Ambassador Seoul Yongsan - Seoul Dragon City

✨ Wait! Please refer to it when using ✨

Free provision of disposable products is restricted in accordance with the government's environmental policy,

Necessary supplies will be provided to customers who have made a small donation at the front desk.

[Notice of suspension of swimming pool operations during the week]

While the Novotel swimming pool is not open during the week, guests and Novotel Fitness members can use the Grand Mercure 6th floor swimming pool as an alternative facility. (The schedule for resuming operations is undecided)

However, please kindly note that the scope of alternative use is limited to swimming pools, and other ancillary facilities such as saunas and gyms cannot be used.

※ Notice of expanded weekday operation during the 2026 peak season

It is open all day, including weekdays (Monday to Thursday) from Friday July 17 until further notice (available once a day).

[Accommodation Policy Guide]

∙ According to the Youth Protection Act, you cannot enter the room if you are not accompanied by a parent or guardian.

∙ To protect young people, young people under the age of 19 can only stay when accompanied by a parent or guardian as specified in the family relationship certificate, and they cannot stay alone or in a group (same-sex accommodation).

[Information on additional personnel costs]

Additional charge of 33,000 won per person (tax included)/24,200 won for additional bedding, 55,000 won for extra bed (on-site payment)

“Advance reservation required” when requesting an additional person/extra bed

[Breakfast service information]

∙ Location: Food Exchange

∙ Fee: 70,000 won for adults | 35,000 won for children (48 months to 12 years)

∙ Discount rate when booking in advance: 41,800 won for adults | 20,900 won for children (48 months to 12 years)

*The breakfast room is subject to change depending on the hotel's operating conditions.

[Novotel Premier Lounge (EFL) Happy Hour Operation Information]

 ∙ Children under the age of 19 are not allowed to enter Happy Hour from 17:30 to 19:30.

[Additional Facility Operation Guide]

The indoor swimming pool usage hours will be changed as follows from January 6, 2025
Weekdays (Monday-Thursday) 13:00 - 22:00
Weekends (Fri-Sun) 06:00 - 22:00

* Normal operation from 06:00 to 22:00 during public holidays, holidays, and summer peak season

‼️ Hours of use and holidays may change depending on the operating situation.

∙ Facilities: indoor swimming pool, fitness center, sauna

∙ Opening hours: 6 a.m. - 10 p.m.

∙ Location: Novotel & Novotel Suites 4th Floor

∙ Closed: [Swimming Pool] Monday-Thursday/[Fitness Center, Sauna] 3rd Tuesday of every month

* Wearing a swimming cap is mandatory.
* Infants under the age of 3 must wear waterproof diapers.
* Children under 13 must be accompanied by an adult to enter and enter the swimming pool.
* Children under 130 cm tall must wear a life jacket or arm tube to enter and enter the pool.
* The use of water play equipment (tubes, transparent boats, etc.) other than life jackets and arm tubes is restricted.
* For safety reasons, diving, and diving are prohibited.
* Customers with excessive tattoos or alcohol that may cause inconvenience to others may be restricted from entering.
* If you violate safety regulations and the pool side's request for cooperation, you will be immediately removed from the pool, and the admission fee will not be refunded if you leave.
* The hotel is not responsible for accidents caused by violation of safety regulations.
* Children under 16 are not allowed to use the sauna or fitness room

* Hours of use may change depending on the hotel's operating conditions, so please contact the hotel for details.