Novotel Ambassador Seoul Dongdaemun Hotels & Residences

[User Guide]

• In accordance with the government's 'Resource Recycling Act', all amenities in hotel rooms are provided as multi-use dispensers, and disposable items are not provided. Toothbrush sets are provided to customers who have made a small donation.

• All rooms are non-smoking

• Additional bedding set 33,000 won (advance inquiry required)

• 55,000 won for an extra bed (available in some rooms/advance inquiry required)

• Free parking (1 car per room)

• The parking space in the hotel is limited, so we recommend using public transportation if possible.

• Pets are not allowed to enter or stay in the hotel. (However, only guide dogs can enter and stay)

[Information on additional facilities]

• Applicable venues: Indoor/outdoor rooftop swimming pool, fitness center, kids zone

• The indoor/outdoor rooftop swimming pool, fitness center, sauna and kids zone are closed on the first Tuesday of each month. (However, depending on the hotel situation, the operation and closing days of additional facilities may change without prior notice.)

• The outdoor rooftop swimming pool's availability and hours may change depending on weather or hotel conditions.

• The outdoor rooftop swimming pool will be closed during the winter season from November 2026.

• The outdoor rooftop swimming pool is open to those 19 years of age or older; the fitness center is open to those aged 16 and over

• The indoor/outdoor rooftop swimming pool and kids zone require advance reservation and can only be entered once a day. (Use either indoor or outdoor swimming pool)

• You must wear a swimming cap or cap when using the pool

• Bringing in tubes and water play equipment into the pool is prohibited (only life jackets, arm tubes, and neck tubes are allowed)

• Infants under 36 months must wear waterproof diapers

[Breakfast Buffet Restaurant Information]

• Location: Food Exchange (20th floor)

• Time: 06:30 to 10:00

• Price: 55,000 won per adult/ 27,500 won per child (61 months to 13 years old)/free for infants (60 months and under)

• Free breakfast for up to 2 children under 16 when adding breakfast for 2 adults

• In the case of a breakfast buffet, the operation may change depending on the situation for the smooth use of customers. (2-3 part operation status, time, location, etc.)

[Executive Lounge User Guide]

• Executive Lounge operations are subject to change without prior notice depending on hotel conditions. (Time, 2-3 part operation, location, etc.)

• In order to provide optimal service, the Executive Lounge restricts access to guests under 13 for breakfast and tea time, and under 19 for happy hour.

• Additional charges will apply for products not included in the Executive Lounge; please contact the hotel in advance.