Melia Ba Vi Mountain Retreat

4.5-star

Xom Cau Rong, Hanoi, Vietnam

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4.3

Reviews 47

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Melia Ba Vi Mountain Retreat is an eco-certified luxury hotel located at 600m elevation within Ba Vi National Park near Hanoi. Featuring a full-service spa, outdoor pool, and children's facilities, it is ideal for family getaways and wellness retreats. Guests can enjoy hiking, mountain biking, and various nature activities while staying at this environmentally conscious property that uses solar energy and eco-friendly products.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 11:00

Contact number

Contact number : 84-024-32009999

Fax number : 84-024-32009999

Facility and service
  • Dry cleaning/laundry service
  • Renewable energy source - solar
  • Banquet hall
  • Grey water recycling system
  • Number of meeting rooms - 2
  • Free WiFi
  • Number of bars/lounges - 1
  • Health club
  • Number of outdoor pools - 1
  • Picnic area
  • Garden
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Free bicycles on site
  • Recycling
  • Wheelchair accessible – no
  • No accessible shuttle
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Mosquito nets
  • Playground on site
  • Number of restaurants - 2
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Laundry facilities
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Pool sun loungers
  • Mountain biking on site
  • Concierge services
  • Pets not allowed
  • Ecostars
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Property uses a professional cleaning service
  • Cashless transactions are available
  • Contactless check-in is available
  • Property does not offer onsite COVID-19 testing
  • No elevators
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Property policies
Check-in policy

Check-in: 14:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located in Ba Vi National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park

Check-out policy

Check-out : ~ 11:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: VND 60000 per person, per stay. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

This property is located in Ba Vi National Park. The listed 'additional' mandatory fee comprises the mandatory park entry fee, collected at the main entrance of the park.
Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
    Restaurants
    Enjoy international cuisine at Senses, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
    Business facilities
    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
    Room
    Make yourself at home in one of the 55 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Ba Vi National Park - 0.1 km / 0.1 mi
    Ao Vua Lake - 12.8 km / 8 mi
    Thác Da Eco Tourism - 14.4 km / 8.9 mi
    Khoang Xanh Suoi Tiên Theme Park - 15.3 km / 9.5 mi
    Lang Co Duong Lam - 21.1 km / 13.1 mi
    Son Tay Citadel - 21.5 km / 13.4 mi
    Cham Temple - 26.8 km / 16.6 mi
    Van Lang Park - 41 km / 25.5 mi
    My Hanh Garden - 44.8 km / 27.8 mi
    Vac Lake - 45.1 km / 28 mi
    Military Hospital 109 - 45.2 km / 28.1 mi
    Đền Tam Giang và Chùa Đại Bi - 45.3 km / 28.1 mi
    Vinh Phuc Provincial Museum - 46.9 km / 29.1 mi
    Beta Cineplex Vinh Yen - 47 km / 29.2 mi
    Temple of Hậu Nghĩa Lộc Việt - 47.4 km / 29.5 mi

    The preferred airport for Melia Ba Vi Mountain Retreat is Noi Bai Intl. Airport (HAN) - 73.1 km / 45.4 mi