Cross Hotel Kyoto

4-star

Kyoto Shi, Kyoto Fu, Japan

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4.8

Reviews 2,520

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Cross Hotel Kyoto is centrally located on Kawaramachi Street in Kyoto, offering easy walking access to major attractions including Pontocho Alley, Nishiki Market, and Gion district. This 301-room hotel features family rooms, wheelchair accessibility, and a Mediterranean restaurant with café. With 24-hour front desk, bicycle rentals, and multilingual staff, it serves as an ideal base for exploring Kyoto's cultural and shopping destinations.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 11:00

Contact number

Contact number : 81-75-2318831

Fax number : 81-75-2318850

Facility and service
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • Braille or raised signage
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Porter/bellhop
  • Handrails in stairways
  • Multilingual staff
  • 24-hour front desk
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Designated smoking areas (fines apply)
  • Laundry facilities
  • Elevator
  • Wheelchair accessible path of travel
  • Bicycle rentals on site
  • Concierge services
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • Unicode Support true
  • No rollaway/extra beds available
  • Sakura Quality
  • Essential workers only - NO
  • VIP Access
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Check-out policy

Check-out : ~ 11:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
    Restaurants
    Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
    Business facilities
    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
    Room
    Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Kiyamachi Street - 0.1 km / 0.1 mi
    Kawaramachi Street - 0.1 km / 0.1 mi
    Pontocho Alley - 0.1 km / 0.1 mi
    Kamo River - 0.2 km / 0.1 mi
    Teramachi Street - 0.3 km / 0.2 mi
    Lake Biwa Canal - 0.4 km / 0.2 mi
    Shijo Street - 0.6 km / 0.4 mi
    Kyoto Shinkyogoku Shopping Street - 0.6 km / 0.4 mi
    Gion Shirakawa Area - 0.7 km / 0.4 mi
    Nishiki Market - 0.7 km / 0.4 mi
    Hanamikoji Street - 0.7 km / 0.4 mi
    Minamiza Theater - 0.7 km / 0.5 mi
    Gion Tatsumi Bridge - 0.9 km / 0.5 mi
    Kenninji Temple - 1.1 km / 0.7 mi
    Yasaka Shrine - 1.2 km / 0.8 mi

    The nearest airports are:
    Itami Airport (ITM) - 46.4 km / 28.8 mi
    Kobe Airport (UKB) - 80.3 km / 49.9 mi
    Kansai Intl. Airport (KIX) - 97.9 km / 60.8 mi