Gem Riverside Hotel Hoi An

4-star

Hoi An, Quang Nam, Vietnam

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4.7

Reviews 516

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A 4-star family-friendly hotel centrally located in Hoi An Old City, within a 10-minute walk of Hoi An Cloth Market and Central Market. Features outdoor pool, spa services, free bicycles, playground, and babysitting services ideal for family travelers. Located approximately 30km from Da Nang International Airport with shuttle service available.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 84-235-220 7777

Facility and service
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • Children eat free breakfast - 2
  • Outdoor furniture
  • Lockers available
  • Pool umbrellas
  • Shared microwave
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Tours/ticket assistance
  • Scooter/moped rentals on site
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Water dispenser
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Ecotours on site
  • Laundry facilities
  • Elevator
  • Books
  • Wheelchair accessible (may have limitations)
  • Reception hall
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Beach towels
  • Free bicycles on site
  • Beach shuttle (surcharge)
  • Couples/private dining
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Free self parking
  • Terrace
  • Beach sun loungers
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Contactless check-out is available
  • Private host property
  • Beach nearby
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
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Property policies
Check-in policy

Check-in: 14:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for full breakfast: approximately VND 200000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 500000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
    Restaurants
    Satisfy your appetite for lunch or dinner at Ruby Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 2 and younger eat free breakfast.
    Business facilities
    Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
    Room
    Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
    Renovations
    The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
    • Dining venue(s)
    • Full-service spa
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Memory of Hoi An - 0.6 km / 0.4 mi
    Hoi An Cloth Market - 0.7 km / 0.5 mi
    Thanh Nam Fishing Village - 0.8 km / 0.5 mi
    Thu Bon River - 0.8 km / 0.5 mi
    Tran Duong House - 0.8 km / 0.5 mi
    Precious Heritage Art Gallery Museum - 0.8 km / 0.5 mi
    Assembly Hall of the Chaozhou Chinese Congregation - 0.8 km / 0.5 mi
    Central Market Hội An - 0.8 km / 0.5 mi
    Assembly Hall of the Hainan Chinese Congregation - 0.8 km / 0.5 mi
    Quan Cong Temple - 0.9 km / 0.6 mi
    Museum of Folk Culture - 1 km / 0.6 mi
    Hoi An Historic Museum - 1 km / 0.6 mi
    Assembly Hall of the Fujian Chinese Congregation - 1 km / 0.6 mi
    Traditional Theater - 1.1 km / 0.7 mi
    Museum of History and Culture - 1.1 km / 0.7 mi

    The nearest major airport is Da Nang Intl. Airport (DAD) - 29.6 km / 18.4 mi