Pestana Collection Plaza Mayor

4-star

Madrid, Community of Madrid, Spain

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4.8

Reviews 1,003

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A 4-star spa hotel located steps from Plaza Mayor in central Madrid. Ideal for cultural travelers with proximity to Royal Palace and major museums, featuring a full-service spa, indoor pool, and sauna. Suitable for both romantic getaways and business travelers with excellent location and amenities.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 34-910052822

Facility and service
  • Dry cleaning/laundry service
  • Distance from property (meters) - 160
  • Lot hours - 24 hours
  • Number of meeting rooms - 1
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fireplace in lobby
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Distance from property (ft) - 525
  • Visual alarms in hallways
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Offsite parking discounted rates available
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Pool access ramp on site
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Full-service spa
  • Couples/private dining
  • Luggage storage
  • 24-hour front desk
  • Number of restaurants - 1
  • Library
  • Outdoor seasonal pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Concierge services
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Property uses a professional cleaning service
  • Parking height restrictions apply
  • Essential workers only - NO
  • VIP Access
Review
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Property policies
Check-in policy

Check-in: 15:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
    Restaurants
    Stop by the hotel's restaurant, Terraza Plaza Mayor, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
    Room
    Make yourself at home in one of the 90 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
    Renovations
    The following facilities are closed seasonally each year. They will be closed from September 30 to June 6:
    • One of the swimming pools
    • Bar/Lounge
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Plaza Mayor - 0.1 km / 0.1 mi
    Sobrino de Botin - 0.2 km / 0.1 mi
    San Miguel Market - 0.3 km / 0.2 mi
    Puerta del Sol - 0.4 km / 0.2 mi
    Preciados Street - 0.4 km / 0.2 mi
    El Oso y el Madrono - 0.5 km / 0.3 mi
    City Hall - 0.5 km / 0.3 mi
    Plaza de la Villa - 0.5 km / 0.3 mi
    Calle de Alcalá - 0.5 km / 0.3 mi
    Plaza de Santa Ana - 0.6 km / 0.4 mi
    Royal Theatre - 0.6 km / 0.4 mi
    Plaza de Oriente - 0.6 km / 0.4 mi
    Plaza de Callao - 0.7 km / 0.4 mi
    Plaza de Canalejas - 0.7 km / 0.4 mi
    Gran Via - 0.8 km / 0.5 mi

    The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 22.7 km / 14.1 mi