Suncloud Hotel Haeundae

Wait! Please refer to it when using it!

[Room Use Guide]

Late check-out: available until 1 p.m. (additional fee to be paid on-site)

- Weekdays: Additional 10,000 won per hour

- Weekends (Friday, Saturday) and public holidays: Additional 20,000 won per hour

※ If the room card key is damaged or lost, a fee of 20,000 won will be charged.

[Swimming pool usage guide]

ㆍOperation period: June 5 to September 5

ㆍOperating hours: June and September 10:00 to 19:00, August to September: 08:00 to 19:00

ㆍOperation schedule and time may change due to natural disasters or bad weather, and may open late or close early based on the judgment of safety personnel on the day and site conditions

ㆍThis pool ticket is one-time and must be purchased again if you leave the pool once and then re-enter (tickets can be purchased at the front desk on the 6th floor)

ㆍ20,000 won per person if you wish to purchase additional tickets (free admission for less than 48 months/certificate required)

ㆍFor hygiene purposes, you must wear a hat (cap hat), and you cannot enter if you are not wearing one (you can buy 1 swimming cap for 2,000 won at the front desk on the 6th floor)

ㆍFor safety reasons, children are not allowed to enter alone without a parent or guardian

ㆍAdmission restrictions when the pool exceeds the standard number of people

ㆍTickets cannot be purchased and lost and reissued

ㆍLife jackets can be rented on a first-come, first-served basis

ㆍDepth 1.1 M (tubes can only be brought in for children)

ㆍThere are no shower facilities or changing rooms (towels provided)

★ THE BAY 101 YACHT TALLAE X SUNCLOUD HOTEL ★

Another sea in Busan! Unique yacht experience

Reservation method: After making a reservation at Suncloud Hotel, please text, KakaTalk, or call us and we will send you a link.

KakaoTalk ID: Suncloud Hotel

★ AQUARIUM X SUNCLOUD HOTEL ★

To the mysterious underwater world! Unique and colorful ocean yagi

Reservation method: After making a reservation at Suncloud Hotel, please text, KakaTalk, or call us and we will send you a link.

KakaoTalk ID: Suncloud Hotel

★ Other promotions ★

In addition to the above products, X the Sky (LCT Observatory), Busan City Tour, Spa Land, etc.

There are various promotional products, so please enjoy them together.

[Information on heating and cooling operating hours in winter]

-Ceiling type air conditioner

Heating: 19:00 to 09:00 the next day/ Cooling: 09:00 to 19:00 (Operating hours may vary based on the temperature of the day)

- floor boiler

Operation from evening time to early morning time (operating hours are adjusted flexibly based on the temperature of the day.)

[Parking]

: Basement B1-B6 (free parking for 1 car per room/ 20,000 won per car if added, on-site payment)

Cars with a height of 2 meters or more cannot be parked, and if you drive a car of 2 meters or more to visit the hotel, you are responsible for arranging a parking lot and parking fees.

[Extra bedding]

: 1 SET (1 pillow + 1 single topper + 1 single futon): 33,000 won (tax included)

*As a general rule, on-site requests and simultaneous payment are not possible; additions after 22:00 or priority reservations before moving in are not possible, and stocks are limited, so there is a possibility that they will run out early.

ㆍFree use of the gym (19th floor)

ㆍFree 1 set of Bath Amenities per night (2,000 won per set for additional purchases/purchased at the front desk on the 6th floor)

ㆍDisposable toothpaste and toothbrush: cannot be provided free of charge based on government policy; purchase 1 set for 1,000 won at the front desk

ㆍResidence service (tableware rental): 12,000 won for 2 people, 15,000 won for 4 people (on-site payment, 1 pot, 1 frying pan, cutlery, dish, spatula, ladle, cleaning supplies); leave it in the room when leaving, but be sure to clean it

ㆍThere is a convenience store, currency exchange, and game room on the 1st floor of the hotel building.

ㆍGuest room lakes are randomly assigned due to the system, and the view and internal structure may vary slightly from floor to floor, and refunds are not possible due to this. Also, the image may differ from the actual one.

ㆍAll additional costs are paid on-site.

ㆍNever stay with pets

[Breakfast] Theus breakfast restaurant

ㆍOperating hours: 07:00 - 10:00

ㆍUsage fee: Adults (13 years and over): 22,000 won; Children (13 years and under to 48 months): 20,000 won *Free for 48 months or less (must bring a certificate)

※ The above price is the price when paying at the Suncloud front desk on the 6th floor.

[Cancellation policy]

: 100% cancellations and refunds are possible until 17:00 on the 4th day from the date of check-in; no cancellations or refunds after that

ㆍMinors (under 19 years of age) must bring a parent's consent to stay; they cannot stay without a parent; when staying without one person of the opposite sex, they are absolutely not allowed to stay even if they bring an accommodation agreement

ㆍThe accommodation agreement form can be found at www.suncloudhotel.co.kr → Contact → FAQ

ㆍThe above information is subject to change due to the circumstances of the hotel