UH FLAT THE SONGDO

[Important Information]
1. For inquiries before, during, or after your stay, please search for the KakaoTalk channel "UH FLAT" and contact us anytime; we will be happy to assist you.
2. We operate a self check-in system and will send check-in instructions via mobile message.

[Heating & Cooling Information]
• During the winter season, air conditioning is unavailable; only heating is provided.

[2026 Heating & Cooling Schedule]
• Cooling: Ends October 6
• Heating: Starts October 12

[2026 Swimming Pool Information]
• Opening Date: June 3 (Wed) | Closing Date: September 13 (Sun)

[Parking Information]
• After checking in, please register your vehicle with the security staff at the 1st-floor lobby desk by verifying your reservation details. (Free parking is available based on the number of guests.)
• Slow chargers for electric vehicles are located near pillars 77–78 on the 3rd basement level (B3).

[Smoking Policy]
• This is a non-smoking property.


[Pet Policy]
※ Pets are allowed only in room types designated as "pet-friendly."
1. Pets are permitted only in the "2B.FLAT PET" room type.
2. One pet weighing less than 10kg is allowed per room.
• Entry may be restricted for certain dog breeds. (Tosa, American Pit Bull Terrier, Rottweiler, Staffordshire Bull Terrier, American Staffordshire Terrier, Dogo Argentino, Fila Brasileiro, English Bull Terrier)
3. No additional fees
4. Dog supplies: Dog bed and food/water bowls provided 5. Leash required (leash length limited to 1.5m)

[Cooking Information]
• One pot, one frying pan, and cooking utensils are provided.
• No seasonings or condiments are provided.

[How to Watch OTT Services (e.g., Netflix)]
• Using Google Chromecast: 1. Turn on the TV.
2. Press the "External Input" button on the left side of the black remote control to switch to HDMI2. (You may need to press the button again to select HDMI2.)
3. The Google Chromecast home screen will appear. (If the screen displays "No Signal," press the power button on the white remote control. From this point on, use the white remote control. Volume controls are located on the right side of the white remote control.)
4. Access your desired OTT service. (You must log in using your personal account.)
• Please handle the remote controls with care; a fee will be charged if they are lost.

[Special Benefits for Returning Guests and Weekday Stays]

1. Benefits for Returning Guests
Returning guests may choose one of the following complimentary benefits: early check-in or late check-out.

2. Complimentary Weekday Room Upgrade
Guests who have previously stayed at the property and make a new reservation may receive a complimentary room upgrade on weekdays.
Guests may be upgraded from a Category C room to a Category B or Category A room.
※ This benefit is provided on a first-come, first-served basis and is subject to room availability and on-site operating conditions on the day of arrival.

3. Benefits for Weekday Extended Stays
Guests staying for two or more nights on weekdays will receive complimentary late check-out.

Benefit Information (Please Read)
These benefits are available upon the guest’s prior request and will be applied after availability and eligibility have been confirmed.

Thank you.