The Five Residences Hanoi

4.5-star

Lieu Giai, Hanoi, Vietnam

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4.6

Reviews 67

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

The Five Residences Hanoi is a 4.5-star luxury hotel located in the Ba Dinh district of Hanoi, within a 5-minute drive of West Lake and St. Joseph's Cathedral. The property features a full-service spa, 2 indoor pools, sauna, and health club for relaxation, while conference facilities and meeting rooms cater to business travelers. Its proximity to Lotte Center Hanoi and Vincom Center Metropolis makes it convenient for shopping and sightseeing.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-2433117755

Facility and service
  • Dry cleaning/laundry service
  • Lockers available
  • Coworking spaces
  • Number of meeting rooms - 2
  • Conference space size (meters) - 202
  • Electric bicycle charging station
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of indoor pools - 2
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Accessible shuttle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Conference center
  • Number of accessible parking spaces - 1
  • Daily
  • Number of coffee shops/cafes - 1
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Health club
  • Well-lit path to entrance
  • Change of towels (on request)
  • Hospital bed available
  • Stair-free path to entrance
  • Full-service spa
  • Shopping mall on site
  • Registration desk height (centimeters) - 127
  • Elevator door width (inches) - 55
  • Registration desk height (inches) - 50
  • Couples/private dining
  • Elevator door width (centimeters) - 140
  • Luggage storage
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Designated smoking areas (fines apply)
  • Sauna
  • Children's pool
  • Steam room
  • Conference space
  • Free valet parking
  • Hair salon
  • Conference space size (feet) - 2174
  • Concierge services
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • No cribs (infant beds) available
  • Private host property
Review
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Property policies
Check-in policy

Check-in: 14:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 1000000.00 (one-way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor pools, a health club, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
    Restaurants
    Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
    Business facilities
    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Hanoi? This hotel has 2174 square feet (202 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
    Room
    Make yourself at home in one of the 116 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with premium bedding. 57-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Embassy of Japan - 0.4 km / 0.2 mi
    Embassy of Haiti in Vietnam - 0.6 km / 0.4 mi
    Van Phuc Diplomatic Corps - 0.7 km / 0.4 mi
    Lotte Center Hanoi - 0.8 km / 0.5 mi
    Embassy of the Republic of Korea - 0.8 km / 0.5 mi
    Australian Embassy - 1 km / 0.6 mi
    Embassy of Brunei Darussalam - 1 km / 0.6 mi
    Vincom Center Metropolis - 1.1 km / 0.7 mi
    Embassy of Bulgaria - 1.1 km / 0.7 mi
    Embassy of the Republic of the Union of Myanmar - 1.1 km / 0.7 mi
    Thu Le Park - 1.1 km / 0.7 mi
    West Lake - 1.4 km / 0.9 mi
    Hanoi Botanical Garden - 1.7 km / 1 mi
    US Embassy - 1.9 km / 1.2 mi
    King's Island Golf Resort - 2 km / 1.3 mi

    The preferred airport for The Five Residences Hanoi is Noi Bai Intl. Airport (HAN) - 24.1 km / 15 mi