Staymore Residence Dongtan

[Wait! Please refer to it before use]

[Check-in/out]

- Check in at 15:00/Check out at 11:00

- Please contact the front desk of the property when checking in after 23:30.

[Parking information]

- Use location: Hotel parking lot

- Parking is available only for customers who have registered their vehicle number when checking in at the kiosk (parking available)

- This building is about 761 households, but the parking space is limited to 250 cars, so parking may be restricted when full.

- On weekends and holidays, cars are expected to fill up early, so we recommend parking as soon as possible.

- Nearby Time Terrace A block parking lot (search for “Time Terrace Parking” in the navigation system)

- (Free for the first 30 minutes/ 500 won for each additional 10 minutes/Up to 20,000 won per day ※ Parking fees are borne by the customer)

[Parking Precautions]

※ Please note that when purchasing a room at the special walking price (parking not available), you cannot use the parking lot.

- Only 1 car can be parked per room in the hotel parking lot. (Large and special vehicles are not allowed to enter)

- If you use the hotel parking lot after purchasing the “No parking” item, you will be charged a usage fee. (No exemptions)

[Confirmation]

- We need your contact information for smooth guidance when using the hotel, so please fill it in when making a reservation.

- In the case of 'random allocation' or 'allocation at check-in', specific room and bed types are not guaranteed.

- You may be assigned a different room than the image above, and the view of the room may vary.

- Minors are not allowed to make a reservation. (No stay, no refund)

[Information on entering the room]

- Our hotel offers non-face-to-face check-in, so you can move in after issuing a room key at the kiosk.

- A room key will be issued if you enter the kiosk reservation number sent via message or email before entering the room at the kiosk on the 1st floor.

- An ID is required at time of check-in. Please be sure to bring your ID before visiting.

- If you do not receive a kiosk reservation number by the day you check in, please contact the reservation office (1666-1243) or front desk (031-613-8801).

※ No smoking

- All areas and rooms in the hotel are non-smoking

- Please use the designated smoking area.

[GOGREEN POLICY]

- Staymore Residence Dongtan is participating in an environmental movement to minimize waste and plastic emissions.

- Avoid using packaging materials and disposable products due to operation, no disposable products other than bottled water are provided in the room, and bathroom amenities are provided in large quantities.

- Also, when staying consecutive nights, room maintenance will not be carried out for up to 2 nights, and room maintenance will be carried out once only for the customer who requested the stay for 3 nights or more.

(If you wish, you must request the front desk in advance by 1:00 p.m. on the same day)

[Early Check-in/Late Check-out User Guide]

Our hotel is unmanned, so you cannot check in or check out outside of the scheduled hours

[Room Information]

- Please check the room options such as Walking Deals, No Cooking, and Cooking Allowed before making a reservation.

- Nespresso coffee machine & coffee capsules provided, refrigerator (bottled water)

- Smart TV (YouTube available), OTT (personal account required), free WIFI

- Air conditioning, heating, wardrobe, steam iron, tea table, chairs, tissues

- Hair dryer, bathroom amenities (shampoo, conditioner, body soap, hot water, toilet paper, towels, slippers)

- Cooking available (all cooking utensils, tableware set), microwave, coffee pot, and kitchenette

- Meat, fish, etc. are prohibited, and only simple cooking is allowed (milk kit, ramen, etc.)

- No cooking outside of a self-catering room (in-room residence facilities cannot be used)

※ Information for additional guests

- Please check the availability and additional amount for stays over the standard number of guests. (Children over 36 months are included in the number of guests, and the maximum capacity cannot be exceeded.)

- One infant under 36 months can stay for an additional stay regardless of the maximum capacity.

- No extra bedding or beds are provided.

[Pet Room] Dog-only room information

※ Dogs can only be accommodated in rooms with [Pet Room] in the room name.

[Required checks]

In accordance with the revision of the “Food Sanitation Law Enforcement Regulations” that came into effect on March 1, 2026, it is mandatory to confirm vaccination when using with pets.

Therefore, please be sure to bring a “Dog Vaccination Certificate” when checking in (entering).

※ Required dog vaccination certificate: vaccination and health certificate, mobile app health certificate (electronic certificate), etc.

Blind dog owners use the “Animal Protection Act” to compensate for damage to the life, body, and property of other people or animals that may be caused by blindness

Accordingly, it is mandatory to take out dog liability insurance.

• Items provided in the dog-friendly room: tableware and water bowl, toilet board, 2 pads, 1 dog towel, 2 toilet bags, 1 deodorant, 2 toys, 1 wet wipes, 1 leash

※ Items will be provided once for the first time during the stay (including consecutive nights), and 2 additional toilet pads per night will be provided upon request (items provided are subject to change)

• A maximum of 2 dogs can stay in the dog-friendly room at 10 kg per dog. (Default: 1 animal/ max. 2)

(The basic companion is 1 animal; if you wish to bring 1 additional animal, an additional charge of 30,000 won/You cannot move in if you have more than 2 animals at most)

• Please be sure to wear a muff if your dog is legally blind or aggressive.

• Only dogs can stay with you, and no other pets are allowed.

• Please wipe your dog's feet when entering the room after going outside.

• Please dispose of feces in the toilet, put the pad in a hygiene pack, and throw it in the trash.

• Please be sure to wear a stroller, cage, and leash for your dog in places other than guest rooms (public spaces such as parking lots, elevators, and lobbies), and please keep your pet ticket.

• Dogs that bark severely or aggressively to other dogs or people may be evicted without a refund.

• If an accompanying dog causes damage to other customers and dogs, or if an accident occurs, the parties are resolved as a general rule, and the facility and staff cannot be held responsible.

• You should never leave a companion dog alone inside (outside) of the room, and if the facility is damaged due to the companion dog, you will be charged for restoration.

• It is considered that the facility owner agrees to reimburse for losses, demands, damage, liability, expenses, and expenses caused by damage caused by other customers (employees) due to companion dogs.

• If you stay with your dog without prior permission, you will be forcibly evicted and a penalty will be imposed.

[Information on accommodation for minors]

- Minors can only stay with a parent or guardian, and we may request ID cards, parental consent forms, and supporting documents when checking in, and may be restricted if verification is difficult

(However, minors before their birthday in the year they turn 19 can stay without a guardian only if they are required to bring a copy of the accommodation consent form (hotel designated form), family relationship certificate, and parental ID)

※Please refer to the website for detailed information on accommodation for minors.

※Even if a minor stays without a guardian after submitting an accommodation agreement, staying in the room is prohibited, and they may be forced to leave the room

※If equipment such as bedding or furniture in the room is damaged or severely contaminated, additional repair costs, etc. may be charged (open a card or request a cash guarantee when checking in)

※ The above information is subject to change due to the circumstances of the hotel.