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Dreams Natura Resort & Spa - All Inclusive

5-stars

Puerto Morelos, Quintana Roo, Mexico

Carretera Cancun-Tulum, Sm 31, Mz 03, Lote 101-21, Km 332, 77500arrow_icon
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Dreams Natura Resort & Spa - All Inclusive - Primary image

Dreams Natura Resort & Spa - All Inclusive - Reception

Dreams Natura Resort & Spa - All Inclusive - Lobby lounge

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A 4.5-star all-inclusive resort located on the beach in Puerto Morelos. It features a water park, full-service spa, kids club, and multiple outdoor pools, making it ideal for families and couples. The property is pet-friendly and close to national parks.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 52-998-6890400

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Free water park access
  • Proposal/romance packages available
  • No single-use plastic straws
  • Outdoor entertainment area
  • Free reception
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Conference space size (meters) - 1134
  • Free WiFi
  • Number of poolside bars - 1
  • Number of hot tubs - 2
  • Number of outdoor pools - 4
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • At least 80% of all lighting comes from LEDs
  • LED light bulbs
  • Multilingual staff
  • Conference center
  • Mosquito nets
  • Coffee/tea in common areas
  • Laundry facilities
  • Ziplining on site
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Tasting room
  • Secured parking
  • Uncovered parking
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Uncovered parking
  • Banquet hall
  • Infant/toddler toys
  • Ballroom
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Secured parking
  • Reception hall
  • Wheelchair-accessible registration desk
  • Spa treatment room(s)
  • Health club
  • Arcade/game room
  • Wedding services
  • Full-service spa
  • Yoga classes/instruction on site
  • Water-efficient toilets only
  • Couples/private dining
  • Children's toys
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 5
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Pool cabanas (surcharge)
  • Free valet parking
  • Waterslide
  • Kayaking on site
  • Lazy river
  • Terrace
  • Computer station
  • Hair salon
  • Pool sun loungers
  • Access to nearby outdoor pool
  • ATM/banking
  • Conference space size (feet) - 12208
  • Concierge services
  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Professional property host/manager
  • By ocean
  • Cashless transactions are available
  • Onsite COVID-19 testing (Antigen) is available
Review
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking and access to the heated pool
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, 2 hot tubs, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
    Restaurants
    Enjoy international cuisine at World Cafe Buffet, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the property pool.
    Business facilities
    Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 12208 square feet (1134 square meters) of space consisting of a conference center and 3 meeting rooms. Free valet parking is available onsite.
    Room
    Make yourself at home in one of the 553 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
    Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi
    Grand Outlet Riviera Maya - 9 km / 5.6 mi
    Xoximilco - 10 km / 6.2 mi
    El Tinto Golf Course - 10.5 km / 6.5 mi
    Moon Palace Golf Club - 12.1 km / 7.5 mi
    Petempich Bay - 14.8 km / 9.2 mi
    Playa Coral - 17.5 km / 10.9 mi
    Nichupté Lagoon - 18 km / 11.2 mi
    Laguna Río Inglés - 18 km / 11.2 mi
    Puerto Morelos Beach - 18.9 km / 11.7 mi
    Riviera Cancun Golf Resort - 19 km / 11.8 mi
    Jungle Spa - 19.2 km / 12 mi
    Monumento Ruta de los Cenotes - 19.3 km / 12 mi
    Dr. Alfredo Barrera Marin Botanical Garden - 19.5 km / 12.1 mi

    The nearest airports are:
    Cancun Intl. Airport (CUN) - 16.6 km / 10.3 mi
    Cozumel Intl. Airport (CZM) - 82.6 km / 51.3 mi
    Tulum Intl. Airport (TQO) - 153.8 km / 95.6 mi