Sollago Myeongdong Hotel & Residence

🍀 Wait! Please refer to it when using it 🍀

[Non-face-to-face service operation guide]

From January 1, 2026 to existing front desk operations Non-face-to-face service operationIt will be changed to

1. Both the front desk and information desk are unmanned, so all check-in is done at kiosks, and check-out is replaced by an express box on the 1st floor.

If you have any questions, please contact the following chatbot or email (rsvn@sollagohotel.com).

URL: sollago-myeongdong-hotel.channel.io

QR: See main image of the property

2. You can check in at the kiosk by searching for the guest name (reservation name) or reservation number.

Instead of a room key, you can enter the room by pressing the door lock password on the receipt.

3. Eco Plan (cleaning service not included) We plan to collect garbage generated in guest rooms by wrapping it in a bag and leaving it in front of the door.

Waste collection time: 09 to 10 o'clock/17 to 18 o'clock

Towel set for 2:22,000 won/Cleaning: 55,000 won per cleaning

Even if it is a basic room-only item, a 2-person set will be charged 22,000 won if an additional towel is requested.

4. parking

A fee of 15,000 won per night (based on 24 hours) will be charged. (Regular rate: 30,000 won, 50% discount for guests)

You can use the discounted rate by entering the room number and car number through the chatbot described above.

You can pay in advance through the pre-payment machine located on the 1st floor before departure.

However, discounts cannot be applied if parking is different from the date of stay.

(Example) Parking for 2 nights out of 3 nights -> 60,000 won

5. luggage storage

All check-in and check-out customers can use an unmanned locker next to the information desk on the 1st floor or outside the 1st floor or on the 4th basement floor. (scheduled to be installed in early January)

Cost: 1,000 won per hour

6. courier

A white chest of drawers will be placed next to the unmanned locker box on the first floor to be installed and requested to be stored and picked up in that drawer, which is also unmanned.

Therefore, all packages, including concert tickets, can only be stored by customers who have requested storage in advance.

If the identity is unknown, it may be returned.

All areas are being recorded on CCTV, but we are not responsible for loss, so please let us know.

Storage period: 1 month/Food cannot be stored.

7. Early check in & late check out

This is only possible if requested in advance via a chatbot, and payment can be made through a kiosk when checking in.

You will be charged 11,000 won (tax included) per hour. (Available from 10 a.m. & until 4 p.m.) -> If the time is exceeded, you will be charged for 1 night.

8. induction

All rooms are equipped with a kitchenette and an induction heater.

However, for the safety of the room, the induction is locked, so it cannot be used.

[Parking Information - Paid]

- Guests receive a 50% discount when using the hotel's parking lot.

- Regular price 30,000 won → Discount price 15,000 won (applies for 24 hours of entry)

* Advance entry before check-in is possible from 13:00 on the day of check-in.

* The discount price is applied 24 hours after entry and is not related to check-in and check-out times.

* An additional fee will be charged after 24 hours (approximately KRW 16,000 for 2 hours)

[Notice of change in breakfast hours]

- Date and time: From December 1, 2024

- Time:

Weekdays (Monday to Friday) 06:30 to 09:30 (last order 09:00)

Weekends (Saturday to Sunday) 06:30 to 10:00 (last order 09:30)